Refund policy
Refund and Exchange Policy
At Seizor Studios, we strive to ensure that every customer is completely satisfied with their purchase. However, due to the nature of our products, we have the following policy in place:
1. No Refunds
All sales are final. We do not offer refunds on any items, so please carefully review your order before completing your purchase.
2. Size Exchanges
If you receive an item that does not fit, we are happy to offer an exchange for a different size. The following conditions apply for size exchanges:
- The item must be unworn, unwashed, and in its original condition with all tags attached.
- Exchange requests must be made within 7 days of receiving your order.
- The customer is responsible for the shipping costs associated with returning the item and sending the new size.
3. Exchange Process
To initiate a size exchange, please contact us at support@seizorstudios.com with your order number and details of the size you would like to exchange. We will guide you through the process and confirm the availability of the requested size.
4. Exceptions
- Items purchased on sale or as part of a promotional event are not eligible for exchange or return.
- We do not accept exchanges for items that have been worn, washed, or altered in any way.
By placing an order with Seizor Studios, you agree to these terms and conditions.
If you have any questions or concerns regarding our refund and exchange policy, please don’t hesitate to reach out to our customer service team at support@seizorstudios.com We're here to help!
Thank you for choosing Seizor Studios!